In partnership with Greenburgh, White Plains, Tarrytown, Elmsford, Hasting-on-Hudson, Ardsley, Irvington and Dobb Ferry Police Departments, Greater Mental Health’s Mobile Crisis Response Team (MCRT) collaborates with police to assist individuals experiencing mental health crises. These crises may include behavioral health issues, homelessness, substance misuse and domestic violence.

Our MCRT team’s goal is to reduce unnecessary hospitalizations and future law enforcement interactions by providing needed supports and addressing immediate needs of individuals in crisis. Our team of mental health professionals offers support to individuals in crisis by building rapport, providing brief interventions, assisting with stabilization, and facilitating access to appropriate services if needed.

• Assessment of behavioral health symptoms and crisis needs
• Involvement of identified family and friends to resolve the individual’s crisis
• Therapeutic communication to address psychiatric or substance use symptoms
• Development of safety or crisis prevention plans
• Referral to behavioral health community services, such as crisis respite
• Linkage to services in the community
• Assist with access to higher levels of care if required
• Peer services, including:
  • Engagement;
  • Assistance with identifying natural supports and access to community services during and after a crisis.

The Greenburgh MCRT, operated by Greater Mental Health (formerly the Mental Health Association of Westchester), operates as a 24/7/365 police response team available exclusively through 911 dispatch or the local police department within its designated catchment area.

MCRT can be requested in the following ways:

• Dispatch can deploy the team when officers encounter an individual requiring immediate behavioral health assessment to determine the appropriate level of care, or when subsequent follow-up services may be needed.
• Community members or individuals interacting with officers can request MCRT assistance to seek additional support and facilitate connections to additional resources.