{"id":2090,"date":"2026-02-18T10:04:55","date_gmt":"2026-02-18T15:04:55","guid":{"rendered":"https:\/\/greatermentalhealth.org\/?post_type=article&#038;p=2090"},"modified":"2026-08-04T10:06:31","modified_gmt":"2026-08-04T14:06:31","slug":"filling-the-gap-in-mental-health-treatment-intervening-during-a-critical-period","status":"publish","type":"article","link":"https:\/\/greatermentalhealth.org\/es\/articles\/filling-the-gap-in-mental-health-treatment-intervening-during-a-critical-period\/","title":{"rendered":"Filling the Gap in Mental Health Treatment \u2013 Intervening During a Critical Period"},"template":"","class_list":["post-2090","article","type-article","status-publish","hentry","article_type-articles"],"acf":{"details":{"featured_image":"","article_type":11,"description":""},"page_layout":[{"acf_fc_layout":"layout_wysiwyg","_acfe_flexible_toggle":null,"component_wysiwyg":{"columns":"one","header":"","content":"<strong>In New York State, about half of the 8 million emergency room visits per year are for non-urgent issues, many of which are related to behavioral health needs.<\/strong> These visits put pressure on hospital emergency rooms that are already stretched thin, and gaps in discharge planning can cause patients to slip through the cracks during a vulnerable period.\r\n\r\nThe time between discharge and re-entry back into one's community is critical. Moving from a structured environment like an inpatient behavioral health program, with a high level of assistance, to one in which an individual is responsible for daily life needs like finding stable housing, securing employment, or having enough to eat, all the while working on mental health recovery goals, can cause behavioral health issues to escalate.\r\n\r\n<strong>Often, people in crisis view the ER as their only option for access to medication to manage behavioral health conditions, a connection with people who care about them, a safe and warm place to sleep, and food.<\/strong>\r\n\r\nMisuse of emergency rooms is often labeled as \u201ctaking advantage of the system,\u201d but for people with a high level of behavioral health needs, the ER is often the only place they know they can turn to \u2013 without being turned away. Unfortunately for many individuals, frequent visits to the emergency room can contribute to a cycle of instability and patchwork care, making their personal goals of wellness and recovery that much harder to reach.\r\n\r\n<strong>A bridge between hospital and home, Greater Mental Health\u2019s new Critical Time Intervention (CTI) program connects people to mental health treatment and other resources that contribute to wellness and recovery, like stable housing and nutritious food. Through an evidence-based team model, CTI helps people in a vulnerable period of their lives to develop a sustainable support system.<\/strong>\r\n\r\nOur CTI team, the first in Westchester, utilizes the evidence-based Critical Time Intervention care coordination model originally developed in New York in the mid-1980s to address the homelessness crisis. This intervention model emphasizes case management, connection to local resources, and practical support in close collaboration with each participant\u2019s existing treatment providers. Our program is mobile, with staff meeting participants at home, in their community, at the hospital, or wherever they need support.\r\n\r\nThe team is multidisciplinary, built to meet a variety of needs from medical to emotional. Led by a Licensed Master Social Worker (LMSW), the team offers the support of a Medical Liaison to help with chronic disease management, psychoeducation on medical and behavioral health needs, health assessments and referrals, Mental Health Clinicians to support the participants' mental health treatment needs, Care Managers to help connect them to local resources, and Peer Care Managers \u2013 those with a lived experience of having a mental health diagnosis or substance use disorder and their own recovery journey. By utilizing Peer Care Managers who have walked the path of recovery, we are able to provide something essential to participants \u2013 hope and reassurance that they can build a better life.\r\n\r\nBy offering consistent support during life\u2019s most vulnerable transitions, Critical Time Intervention helps people build the stability and confidence they need to move toward lasting wellness and&nbsp;recovery.","content_2":""}}]},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Filling the Gap in Mental Health Treatment \u2013 Intervening During a Critical Period &#8212; Greater Mental Health of New York<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/greatermentalhealth.org\/es\/articles\/filling-the-gap-in-mental-health-treatment-intervening-during-a-critical-period\/\" \/>\n<meta property=\"og:locale\" content=\"es_MX\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Filling the Gap in Mental Health Treatment \u2013 Intervening During a Critical Period &#8212; 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